Special Orders
Items purchased by Special Orders cannot be cancelled or returned. Return To Store
Sales Receipt must be presented with returns.A restocking charge of 15% applies. Refund by Store Credit only.
Items* can only be returned within 14 days of purchase, providing they are stock items, unopened and in their original unused condition.
Items must be returned to store of purchase.
*Bagged / Powder items (e.g. Plasters, Cements, Flooring & Tiling bags) are not returnable due to chain of custody requirement.
Warranty / Defective items will be returned to manufacturer for inspection.